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Our Services

What can you expect when you partner with OCS?

Deliveries

  • All our drivers have undergone a security clearance through an Australian Federal Police check
  • All our drivers have their own key entry to many retail optical practices and most wholesale premises
  • Overnight pick up from the participating wholesale companies
  • Deliveries to your practice between 8.00 am and 11.30 am the following day
  • Overnight interstate pick up and delivery the following day
  • Regular delivery times with a set ‘run’ for optical deliveries only
  • All goods from participating wholesalers are delivered at one reliable time daily instead of many couriers visiting at various times throughout the day. This allows the retail practice to advise a patient of the exact time they can pick up their new spectacles or contact lenses and assists you to provide a more reliable and convenient service to your patients

Daily Returns

  • When your optical goods are delivered, our driver will pick up any returns to go back to the wholesalers
  • Returns will be at the local laboratories by 1.00 pm the same day
  • Interstate returns will be with the supplier the following day for selected companies
  • Other Interstate Returns to 80 plus wholesalers, are sent by road twice weekly
  • This service assists you with any frame credits and contact lens returns
  • Bar coded labels must be used for tracking and five working days should be allowed for these returns
  • Free bar coded consignment notes are supplied to OCS members
  • To become a member click here

Other services

  • Permanent Saturday deliveries
  • Random Saturday deliveries
  • Permanent afternoon deliveries
  • Random afternoon deliveries
  • Overnight practice to practice deliveries
  • One hour VIP urgent deliveries
  • Postal service simply hand your stamped addressed mail to your driver and he will post it for you that day

 
 
CONSIGNMENT TRACKING
Go to our National Distributor (NOD) and enter your consignment number